Do you ship across the UK?
Yes — we ship to all UK addresses with free standard delivery on every order, no minimum spend.
How long will my order take?
Orders are processed within 1–2 business days and typically arrive within 3–5 business days of dispatch. See our Shipping Policy for details.
What is your returns policy?
You have 14 days from receiving your order to request a return. Items should be unworn with tags attached. Full details are in our Return & Refund Policy.
Do you offer both menswear and womenswear?
We do. Common Thread London is built around a shared wardrobe — the same honest cloth, cut for him and for her. Browse Menswear and Womenswear.
How do I find my size?
Each product page includes a size guide. If you are between sizes or would like advice, email us and we will help.
How can I contact you?
Email support@commonthreadlondon.com — we respond within 24 hours, Monday to Friday.